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Need Support?

Have Feedback or Feature Ideas?

We'd love to hear from you at feedback@letsbuddyup.com

BuddyUp – Frequently Asked Questions

1. What is BuddyUp?

BuddyUp helps you quickly find activity partners for things like pickleball, tennis, climbing, coworking, and more — based on your shared interests and availability.

2. How do I find a buddy?

Just open the app, select the activity you're interested in, and view or post availability. You'll see matches with people who are down to buddy up at the same time.

3. Is BuddyUp a dating app?

No. BuddyUp is not for dating — it's for doing fun things with other humans. Think of it more like "friends with plans."

4. Is BuddyUp free to use?

Yes! The core features are free. We may offer optional paid features later to support development and community efforts.

5. Can I use BuddyUp to meet new people or just my friends?

Both. You can use BuddyUp to plan with your current friends or find new buddies for shared activities.

6. What if I feel unsafe or someone violates guidelines?

Please report any inappropriate behavior directly in the app or email us at support@letsbuddyup.com. We take safety seriously.

7. Can I suggest new features or activities?

Absolutely — we love feedback! Send ideas to feedback@letsbuddyup.com

Privacy Policy for BuddyUp

Effective Date: September 4, 2025
Contact: support@letsbuddyup.com

At BuddyUp, your privacy matters. This policy outlines what information we collect, why we collect it, and how it's used.

1. Information We Collect

We collect the following data to support core app functionality and improve user experience:

Personal Information: Name, email address, phone number, and photos.

Location Data: Precise and coarse location for activity matching and distance filtering.

Device Information: Device ID and usage data for performance monitoring.

User Content: Photos, profile details, and in-app messages (not used for tracking).

Purchase History: For handling subscriptions and in-app purchases.

2. How We Use Your Data

We use your information to:

• Match you with activity partners based on preferences and location.

• Allow account login and profile customization.

• Provide personalized features and improve app performance.

• Communicate updates and support.

• Process in-app purchases securely.

We do not sell your personal data. We may use aggregated, anonymized data for analytics.

3. Data Sharing

We only share data with trusted third-party services that help us operate BuddyUp (e.g., hosting, payment processing). All partners comply with industry-standard data protection laws.

We do not use your data for third-party advertising or tracking outside the app.

4. Your Choices

You can:

• Edit or delete your profile.

• Revoke location permissions in device settings.

• Contact us to request data deletion: support@letsbuddyup.com

5. Security

We implement appropriate technical and organizational measures to protect your data.

6. Updates

We may update this policy from time to time. Material changes will be communicated via the app or email.